Politique d’expédition

Shipping Policy

At Laxus, we aim to provide fast and reliable shipping for all our customers across the UK. Below you’ll find important information about our handling and delivery process.

Processing Time

  • Handling time: 1–2 business days
    All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

Delivery Time

  • UK Standard Delivery: 3–4 business days after dispatch
    We partner with reliable couriers to ensure your order arrives safely and on time.

Shipping Rates

  • UK Shipping: Free on all orders
    We currently offer free standard shipping within the United Kingdom.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your parcel's journey.

Delivery Address

Please ensure your delivery address is complete and accurate. Laxus is not responsible for delays or lost orders due to incorrect or incomplete shipping information provided at checkout.

Missed Deliveries or Delays

If your package is delayed, please first check your tracking link for updates. For any issues or further assistance, feel free to contact us via our Contact Us page or email Contact@laxus.com.

International Shipping

At this time, we only offer shipping within the United Kingdom. We are working on expanding our delivery zones in the near future.

Questions?

If you have any questions about your shipment or need help with an order, our support team is here to help:

  • Email: Contact@laxus.com

  • Phone: +44 121 389 4111

  • Address: 10 Wakley St, London EC1V 7LT

Effective Date: 12 September 2025